My BLK360 has a solid yellow status ring.

If the BLK360 displays a solid yellow ring, this indicates a system warning. The most common reasons for getting this warning are: 

  • The battery level is low. Turn the BLK360 off and exchange the battery with a fully charged one. 
  • The internal storage is nearly full. Back up and delete scans from the BLK360's internal memory. 
  • The scanner is being operated outside of its specified temperature range (5 to 40 degrees Celsius).
  • The scanner optics need cleaning. Please see the knowledge base article on cleaning the BLK360's optics.
  • Taking image failed. Reboot and try again. If persistent, please generate a service report and send to Leica support. The scanner will likely need to go in for servicing.

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽